mCareWatch's latest Generation
Voice Activated SOS Smartwatch
Stating ‘mCareWatch’ for the mCareWatch to begin listening to you, similar to “Hey, Google”.
The mCareWatch will vibrate in response to this keyword. Once it vibrates, state the following phrase to trigger the relevant response:
• “help me” (activates the SOS)
• “cancel” (stops the SOS)
See a video example below.
The latest generation of mCareWatch has everything you need and more.
VOICE ACTIVATED
This SOS watch is great for those with dexterity issues or who may struggle in any way to press & hold the SOS button.
GEOFENCING
Emergency Contacts receive an automated SMS notification if the mCareWatch leaves a predetermined boundary.
Portal & Mobile App
The ConnectiveCare web portal and mobile app allows carers to connect and access the device anywhere and anytime.
Showerproof
The device is showerproof but cannot be worn while swimming or in a bath.
Emergency Alarm Activation
How does it work?
A simple press and hold of the SOS button activates the mCareWatches emergency sequence. You can choose who the mCareWatch calls, whether it’s a list of known emergency contacts or a 24/7 professional monitoring company. In either scenario, those who you trust in an emergency will receive your GPS location to help them find you.
Lifetime Support & Customisation
Please note that the mCareWatch is not a Guardian product. Ongoing support is provided by mCare, we are simply their partner and an mCareWatch distributor.
If you need after-sales support from mCare, they will provide this to you for life and this includes any reprogramming and customisation for the watch.
Note:  mCare does not offer refunds as part of their policy unless the watch is defective. We can request a partial refund from mCare for changes of mind but nothing is guaranteed.
Receiving and Using Your mCareWatch
1. Set up and Tested
Each device is personally set up and tested by an mCareWatch representative. These settings can be changed by them remotely for free as part of their lifetime service that comes with your mCareWatch.
2. Delivered from Australia
Once testing is complete, they deliver it from their office in QLD.
3. Turn on & test
After it arrives, we strongly recommend you turn it on right away and perform a test to make sure it works how you’d like it to.
4. Press SOS or Speak to Trigger
In an emergency or whenever testing, it’s simple; you can either press and hold the SOS button or use your voice to trigger the emergency sequence. Drop the device from chest height onto a soft surface to perform a fall detection test.
5. Press SOS or Speak to Cancel
If it’s ever activated by accident, pressing the SOS button a second time will cancel the emergency sequence.
6. Wear & Charge
Like a seatbelt, you never want to have an emergency but you put it on during every journey. Similarly, we suggest to wear the mCareWatch whenever alone. Charge it every day to ensure it always remains charged (no need to turn off the mCareWatch except when flying).
Ongoing Costs
mCare Plan Options
Please note that the only SIM option is the mCare Managed SIM.
Personal Family Response
Features List
- Voice Activation
- SOS: Calls up to 6 contacts
- Call credit: Unlimited time
- GPS Tracking
- Reminder Alerts
- Speed-dial up to 6 contacts
- Fall Detection
- Heart Rate Alarm
- Blood oxygen monitor
- Step Counter
- Non-movement Alarm
- Geofencing Alarm
Monthly: $55
Yearly: $475
(save $185)
24/7 Monitoring
Features List
- Voice Activation
- SOS: 24/7 Professional Monitoring
- Call credit: Unlimited time
- GPS Tracking
- Reminder Alerts
- Speed-dial up to 6 contacts
- Fall Detection
- Heart Rate Alarm
- Blood oxygen monitor
- Step Counter
- Non-movement Alarm
- Geofencing Alarm
- Spare Key / Key Safe is Required for 000
Monthly: $75
Yearly: $729
(save $171)
*The PREMIUM Plan requires the user to allow easy access to Emergency Services via key safe, or entry via number pad, or hidden spare key on-premises, etc. If this is not in place, a key safe from mCare will be mandated at the price of $49 to be included in the delivery.
Frequently Asked Questions
It’s ideal for those who need or want a voice activated SOS smartwatch.Â
The ongoing costs are dearer compared to the Guardian MediWatch but the mCareWatch comes with several more features.
• Voice activated
• Voice prompts in multiple languages
• Make and receive calls (4G)
• Can call 000
• Whitelisting (blocks unknown numbers)
• Auto-answer incoming calls
• Family or Professional Monitoring
• Fall Detection
• GPS Tracking
• Geofencing
• Online app/portal for family & carers
• 29 watch faces to choose from
• Touch screen
• Medication reminders
• Low battery notifications
• Non-movement alerts
• Heart rate alerts
• Blood pressure alerts
• Blood oygen monitor
• Periodic welfare checks
• Periodic ‘quality of life’ checks
• Speed-dial up to 3 emergency contacts
• Showerproof
• Detachable watch bands (22mm)
• mCare managed SIM plan
Easily switched on or off, there are 6 sensitivity settings. The mCareWatch can also be customised to only have fall detection turned on during certain times of the day.
If the device senses what may have been a fall, a call is made to emergency contacts, similar to the SOS button being pressed. The difference being that the voice prompt identifies the alarm as a fall alert. Since this personal alarm is worn on the wrist, fall detection is less effective compared to pendants. This is due to the fact that fall detection is based on acceleration being built up over a short period of time. Since the wrist/hand movement is less consistent and unpredictable during a fall, the automatic fall detection may be less likely to activate.
Note: Due to the varied nature of falls, some falls may not register. mCare can adjust the sensitivity for you if necessary. However, in the event of a fall, do not wait for the Fall Alert alarm sound but press and hold the SOS button if you are conscious.
The mCareWatch G11 has voice activation for emergencies. It also works all by itself without ever needing a smartphone, unlike Apple & Samsung. Compared to other SOS standalone watches, the mCareWatch tends to boast a great range of features without compromising battery life or speaker quality. The ongoing costs may be higher for the mCareWatch but if you want quality and customisation, it’s worth it.
It’s best to charge the mCareWatch once a day. The battery can last more than a day but it depends on the user’s location and which features are switched on/off. Areas with weaker GPS and/or cell signal may drain the battery faster.
Device Specifications
Length
54 mm
Width
46 mm
Height
15 mm
Weight
57g
Operation System
Android
Working frequencies
Telstra, Optus, Vodafone
Battery Life
24-48 hours (affected by features switched on/off and cell signal)
Water and dust resistance rating
IP67
Personal emergency alarm PENDANTS
