I have had a wonderful experience with this company. Very kind and helpful staff who provided me with a Pendant which meets my needs. I have tested this device and it works very well. The biggest selling point of this Service are their kind staff which made the whole process that much easier. Highly recommend them.

I haven’t used it yet but I do find the pendant a little heavy AND the flashing lights are distracting. Was at the movies and the lights are so bright that they shone through my shirt and people were watching. Can the light be dimmed or switched off??

I'll be transparent in that I am a casual employee of GSP, but my review is more towards the workplace quality and the effect it has on morale and the overall quality of the product and customer experience. GSP is hands down the most ethical, most supportive, and most caring team I've ever worked for and with. Management cares individually about each employee and meets often to discuss ways to upskill, get better work/life balance, and overall increase your satisfaction in the work you're doing. They place zero pressure on customer call times, preferring us to give the best customer service and resolving any and all issues, however long it takes us. Due to this, the morale within the team at GSP is insanely high, all the time. The overflow from this is that the quality of customer service, the attention to detail in completing orders, and the response to resolving issues or making minor or major corrections to programming devices to suit the customer's personal preferences is unmatched. Brody (General Manager) also nitpicks constantly at any and all features of GSP's devices that could be improved. It's so easy to recommend products to people because every one of them are as reliable as we can possibly make them. GSP custom programs every single device to your preference, and if any adjustments need to be made, call in, and we will do it there for you over the phone. If you're looking for a duress alarm, a simplified mobile phone for an elderly, disabled, low mobility, or remote relative, GSP is absolutely the go. Small family businesses with that high customer satisfaction guarantee is where it's at 💪🏽

I Havnt needed to use it yet but it tested fine. Personal service was great. Don't even know I am wearing it.

Brody & the team have been extremely helpful. I’m more than happy with the service.

The Guardian Pendant gives me peace on mind that if an accident was to occur that help is only a press of the button away. So far everything to very good.

Hands down best customer and after sales assistance. So refreshing. Erin made replacing my grandfather’s pendant so easy. Really appreciate it

Thank you for the device. I haven't had to use it yet.

Although I have'nt had to use my device yet it has tested OK both accidently and intentionally. I feel at ease now that I have it. Thank you.